Parent Dashboard Access Guide

Overview

Parents and guardians have their own dedicated Dash login to monitor their child's learning progress, view performance data, and access resources to support their child's academic journey. This guide walks you through accessing your parent dashboard for the first time.

What is the Parent Dashboard?

The Parent Dashboard allows you to:

Track daily learning progress - See what your child completed each day
View performance metrics - Monitor mastery levels, time spent, and areas of strength/challenge
Access support resources - Find guides, videos, and coaching materials
Stay connected - Receive insights to help motivate and support your child's learning

First-Time Login Instructions

Step 1: Navigate to the Parent Dashboard

Open a desktop or laptop computer (mobile access may be limited) and go to:

https://dash.2hourlearning.com

Important: The Parent Dashboard is separate from your child's StudyReel login. Do not try to log into StudyReel with your parent credentials.

Step 2: Click "Forgot Password"

On the login screen, you'll see a username/email field and a password field.

For your first login, click the "Forgot Password" link located below the password field.

Visual Reference:
The "Forgot Password" link appears as a small text link beneath the password input box on the login page.

Note to Intercom Admin: Upload a screenshot of the login screen showing the "Forgot Password" link location. Suggested filename: parent-dash-login-forgot-password.png

Step 3: Enter Your Email Address

On the password reset screen, enter the email address where you received your Alpha Anywhere invitation.

This is the primary contact email associated with your parent account.

What happens next:
You'll receive an email with a link to set up your own custom password for future logins.

Check your spam folder if you don't see the email within 5 minutes.

Step 4: Create Your Password

Click the link in the email and follow the prompts to create a secure password.

Password Requirements:

At least 8 characters
Include a mix of letters and numbers
Use a password you'll remember but others can't guess

Save your password in a secure location (password manager recommended).

Alternative Login Method: Secret Password

If you somehow end up being prompted for a password during the "Forgot Password" flow (this occasionally happens due to system quirks), use this temporary password:

Password: iloveschool1!
(without quotation marks)

After logging in with this password, immediately change it to your own secure password through the account settings.

After Your First Login

Explore Your Dashboard

Once logged in, take time to familiarize yourself with:

Progress Overview

Daily completion status
Weekly learning summaries
Upcoming milestones

Performance Data

Subject-specific mastery levels
Time spent in each app/subject
Areas where your child excels or needs support

Resources Section

Parent guides and tutorials
Video walkthroughs
Support documentation

Communication Tools

Messages from coaches
Assessment results
Feedback and recommendations

Recommended First Steps

Review the dashboard tour (if available) to understand all features
Check your notification settings to receive progress updates
Explore the resources section for parent support materials
Review your child's current learning path to understand their daily structure

Troubleshooting Login Issues

"I didn't receive the password reset email."

Check spam/junk folders - Password reset emails sometimes get filtered
Verify the email address - Make sure you're using the same email address where you received your Alpha Anywhere invitation
Wait 10 minutes - Email delivery can occasionally be delayed
Try the reset process again - The link may have expired if you waited too long

"The 'Forgot Password' link isn't working."

Clear your browser cache - Old cached data can cause issues
Try a different browser - Test with Chrome, Firefox, or Safari
Use the secret password - Log in with iloveschool1! and change your password immediately after

"I'm locked out of my account."

Multiple failed login attempts can temporarily lock accounts (usually 15-30 minutes)
Wait 30 minutes and try again
Contact support if the issue persists

"The dashboard looks different than expected".

Ensure you're on the parent dashboard (dash.2hourlearning.com), not StudyReel
Check your user role - You may have been assigned a different role type
Update your browser - Older browsers may not display features correctly

"I can't access the dashboard on my phone/tablet."

The Parent Dashboard is optimized for desktop or laptop computers. While you may be able to view some information on mobile devices, full functionality requires a larger screen.

Workaround: Use your computer's browser in desktop mode if accessing from a tablet.

Security & Privacy Tips

Keep Your Login Secure

Don't share your password with your child or others
Use a unique password (not the same as other accounts)
Log out when finished if using a shared computer
Enable two-factor authentication if available in account settings

Understanding Data Privacy

The Parent Dashboard displays your child's:

Academic progress and performance data
Time spent in learning apps
Assessment results and feedback
Daily activity logs

This data is private to your family and Alpha Anywhere staff. It is never shared with third parties without explicit consent.

Parent Dashboard vs. Student StudyReel

Key Differences

Feature	Parent Dashboard	Student StudyReel
Purpose	Monitor and support	Daily learning activities
Access URL	dash.2hourlearning.com	Installed desktop app
Login	Parent email/password	Student Google credentials
View	Progress reports, analytics	Interactive lessons, tasks
Device	Desktop/laptop recommended	Desktop/laptop required

Important: Parents cannot log into StudyReel with their parent credentials, and students cannot access the parent dashboard.

Getting the Most from Your Parent Dashboard

Daily Habits

Check progress each evening - Review what your child completed that day
Celebrate wins - Acknowledge completed milestones and mastery achievements
Identify challenges early - Watch for subjects where progress is slower

Weekly Reviews

Compare week-over-week progress - Look for trends and patterns
Review coach feedback - Read any messages or recommendations from learning coaches
Plan support strategies - Decide where your child might need extra encouragement

Monthly Check-ins

Assess overall growth - Review mastery gains across all subjects
Set new goals - Work with your child to set achievable targets
Celebrate achievements - Acknowledge consistent effort and progress

Need Help?

Common Questions

"How often is data updated?" - The dashboard updates in real-time as your child completes activities
"Can I see individual app performance?" - Yes, you can drill down into specific apps and subjects
"Can I message my child's coach?" - Coaching communication features vary; check your dashboard's messaging section